Shipping policy
Order Processing
All orders are processed within 2–4 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
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Standard Shipping (U.S.): 3–7 business days
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International Shipping: 7–21 business days
Shipping times may vary depending on location, carrier delays, and customs clearance.
Shipping Rates
Shipping costs are calculated at checkout based on your order weight, size, and destination.
Free shipping may be offered during promotions or on orders that meet certain minimums.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking updates to appear.
Lost or Delayed Packages
We are not responsible for delays caused by the carrier, weather conditions, or customs. If your package is lost or delayed, please contact the shipping carrier first. If further assistance is needed, reach out to our support team.
Address Accuracy
Please ensure your shipping address is entered correctly. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
International Orders
Customers are responsible for any customs fees, import taxes, or duties that may apply. We are not responsible for delays caused by customs.